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Communicate with and receive messages from beneficiaries by building custom interactive voice response systems (IVR) and hotlines.

Verboice allows you to communicate with and receive messages from beneficiaries by building custom interactive voice response systems (IVR) and hotlines. With Verboice’s visual call flow builder you can harness a variety of functional options to start listening and responding to the voice of your users.  Record and receive messages in any language or dialect, allow for prompts and responses via the user’s mobile phone keypad and visualize or export data from incoming calls.

Supported Use Cases

Build with a visual designer

Use a simple click-and-drag interface to set up a call flow and connect with a hotline number

Related CM functions

Verboice workflow

Send and receive calls

Calls can be received, scheduled, and placed.

Related CM functions

Visualize call data

All calls are recorded and can be downloaded in CSV format for data visualization and analysis.

Related CM functions

Verboice calls stastisics
Innovation stage
Readiness
Crisis Cycle Phase
Crisis size
Illustrations
Solution references

SOR-ReDur-2020-05-08

The InSTEDD iLab Southeast Asia, helped launch a free to the pubic hotline system that can be accessed by dialing 115 on any phone in Cambodia. The InSTEDD iLab Southeast Asia, helped launch a free to the pubic hotline system that can be accessed by dialing 115 on any phone in Cambodia. The InSTEDD iLab Southeast Asia, helped launch a free to the pubic hotline system that can be accessed by dialing 115 on any phone in Cambodia.

External reference
https://youtu.be/q0WTY-jnnRQ

SOR-ReDur-2020-05-08

InSTEDD developed an innovative method for improved prenatal and postpartum screening for mothers and infants in resource-poor environments. InSTEDD developed an innovative method for improved prenatal and postpartum screening for mothers and infants in resource-poor environments. InSTEDD developed an innovative method for improved prenatal and postpartum screening for mothers and infants in resource-poor environments.

External reference
https://instedd.org/technologies/verboice-hotline-visual-ivr-builder/
Installation guide
https://github.com/instedd/verboice

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eu De Portfolio of Solutions website  is oorspronkelijk in het kader van het DRIVER+-project ontwikkeld worden. Vandaag wordt de dienst door AIT Austrian Institute of Technology GmbH, ten behoeve van de Europese crisisbeheersing beheerd . PoS is door het Disaster Competence Network Austria (DCNA) en door de H2020 projecten STAMINA en TeamAware gesteund.