Name
Develop communications policy, plans and procedures
CM functional group
Crisis Communication and Information Management

Develop communications policy, plans and procedures to support government agencies, local authorities, private and organisations, i.e.:

a. Make and maintain an of the communications and information environment

b. Define each actor's communications and information management responsibilities and authority in the CM chain of command

c. Clarify the target audience

d. Develop implementation packages (audience, information, channels, tools, timeframe) and determine responsibilities

e. Monitor, obtain institutional and public feedback and adjust as necessary

f. Establish the ground for international cooperation in communications and information management

g. Establish consultations and coordination among stakeholders in the development of communications policy, plans and procedures to facilitate the exchange of relevant information before and during a crisis

Solutions addresing this CM function
eu Portfolio of Solutions web site has been initially developed in the scope of DRIVER+ project. Today, the service is managed by AIT Austrian Institute of Technology GmbH., for the benefit of the European Management. PoS is endorsed and supported by the Disaster Competence Network Austria (DCNA) as well as by the STAMINA and TeamAware H2020 projects.