An expert system for an emergency response management in Networked Safe Service Systems
Many service systems such as electricity systems and water supply systems are networked in terms of their dependency and interdependency. Such complex systems are social technical systems with time-varying boundary and topology due to the dynamic demands in an situation. The management of the Networked Safe Service System thus becomes a very complex problem. In this paper, we present a study aimed at developing a general methodology for emergency management to Networked Safe Service Systems. The general idea is to view management as a process and control problem, then to apply system engineering technology into the emergency response situation. Particularly, a framework to integrate various decision bodies is developed. Also the implementation of the framework towards a computer-based human-in-the-loop management system with RFID is outlined. Finally, a case study on emergency evacuation management is presented, which is networked emergency to illustrate how the proposed approach works.
Use of Petri Nets to develop a plant model + CPN software to implement it. Case study to illustrate the approach
three CI systems: one chemical plant, three hospitals, and a city transportation system.
Look into a general framework of and approach to the processmanagement of a Networked Safe Service System.( Combining the process control system technology with the production management technology.
The case study is relatively simple and was not able to show all interesting scenarios.The planning and scheduling is relatively simple though it serves as a gateway to illustrate the methodology.The work deals with the process and behavior without including the organization of a Networked Safe Service System.The human factor issue has not been discussed, though the model, has laid a good foundation for considering the issue (as considered by the authors).
A plant model and a controller model for a Networked Safe Service System in the case of management have been successfully defined, which paved a way towards the application of a rich set of the control systems technology to management.A simulation-operation hybrid adaptive response management approach has been proposed to operate the whole system.
Case study (Goal of the management is to evacuate the victims as quick as possible with respect to their treatment needs.Geographical information and knowledge of the Networked Safe Service System is given. Traffic and transportation systems at the time of the are given.In total, there are about 1500 victims who to be evacuated through the city transportation system, among which 500 victims be sent to the hospitals for treatment in different degrees, and 1000 victims need be sent to safe places.Each service system has a limited capacity and limited resource, which are given.Three hospitals in the city can share information and resources.Each hospital works at its capacity and can increase its capacity by 10% within 1 h.
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