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Create interactive chatbots that can engage populations on popular chat apps like Facebook messenger.

AIDA is a chatbot builder that allows you to create interactive chatbots that can engage populations on popular chat apps like Facebook messenger. Chatbots built by AIDA can send surveys, respond to keyword triggers, and schedule outgoing messages. AIDA stands for “artificial intelligence development assistant” and helps humanitarians and development professionals engage with constituencies on widely adopted messenger apps.

Supported Use Cases

Customize for users in any language

Activate language recognition and set keyword responders without need of natural language processing.

Related CM functions

Customize for users in any language

Set keyword responders

Create triggers and complex behavior decision trees based on keyword responses from beneficiaries.

Related CM functions

Set keyword responders

Send timed messages & surveys

Schedule message reminders, and allow for surveys to be filled directly without leaving the chat screen.

Related CM functions

Send timed messages & surveys
Innovation stage
Readiness
Crisis Cycle Phase
Crisis size
Illustrations
Solution references

SOR-ReDur-2020-05-08

People are increasingly engaging with chatbots via messenger apps such as Facebook and and Telegram that are rising in popularity as mobile data plans and Wifi become more prevalent. The impact opportunity and need to engage vulnerable populations on food security issues sparked a project collaboration between the World Food Programme (WFP) and InSTEDD with support from the Cisco Foundation, are working together to create “Foodbot”, a chatbot that’s goal is to collect and share information relating to food security.

External reference
https://instedd.org/technologies/aida-chatbot-builder/

SOR-ReDur-2020-05-08

In the same way a chatbot can successfully give personalized information on makeup choices to a shopper, the technology has the potential to be an innovative for development and humanitarian organizations to better communicate with their constituencies. The ability to deploy a scaled outreach campaign while not heavily burdening staff with regards to time and has the potential to be one invaluable use of chatbots to development organizations with and without an ICT focus.

External reference
https://www.ictworks.org/ok-chatbot-what-is-your-value-for-humanitarians/#.XrUF…
Installation guide
https://github.com/instedd/aida

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eu De Portfolio of Solutions website  is oorspronkelijk in het kader van het DRIVER+-project ontwikkeld worden. Vandaag wordt de dienst door AIT Austrian Institute of Technology GmbH, ten behoeve van de Europese crisisbeheersing beheerd . PoS is door het Disaster Competence Network Austria (DCNA) en door de H2020 projecten STAMINA en TeamAware gesteund.