Fully understanding of the evaluators role for the participants
Sometimes evaluators are perceived as a kind of an "enemy" (might be a strogn word), as they are looking on what participants are doing = stressfull, feeling of being controlled, being observed. It needs to be understood, that the role is not to judge/classify the participants, but to contribute to the improvement.
It is a lot about transparency! If it is clear: methodology to evaluate the teams. It cannot be assumed that every team understands the methodology. If there is a common way to evaluate exercises, it becomes more clear. A kind of standard- .
Potential Solutions
Different degrees of being observed: Being a silent ("ghost") > might have impact on the atmosphere. Being aware of the borders of the role; (Side note: to understand an action of the team: would be better to speak to the coach instead of the team).Different "roles": e.g. "Spokesperson"
Rationale & related CM function(s)
- Events (e.g. Workshops) to discuss and analyse findings
- Defined Roles and Functions within the exercise organisation and evaluation efforts
- Communication structure and protocols used to communicate between evaluation staff and other relevant actors
- Overarching purpose for the exercise
- Areas/Aspects of particular importance to be observed
- Elements of the exercise scenario, which help to build up a fictional narrative and serve to control difficulty/complexity
 |
Portfolio of Solutions web site has been initially developed in the scope of DRIVER+ project. Today, the service is managed by AIT Austrian Institute of Technology GmbH., for the benefit of the European Management. PoS is endorsed and supported by the Disaster Competence Network Austria (DCNA) as well as by the STAMINA and TeamAware H2020 projects. |