Developing shared situational awareness for emergency management.
The response efforts in emergency operation need to be fast and efficient. Actors from different fields have to cooperate in dynamic and complex environments and still in an efficient manner. In order to perform, the shared situation awareness of the response organization needs to be as good as possible. The purpose of our research was to identify the factors that affect the formation of shared situation awareness in search and rescue operations. The research is based on the theories of information, communication, and trust. The data collection was performed during a search and rescue exercise held in Finland in 2009 and included both observation and questionnaires. As a result we have defined the critical information needs for cooperation, a method for describing the communication, and the components of system trust. Emergency organizations can use the results in the development of their response activities. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
Qualitative, questionnaire concerning information needs
To determine what is critical information for the CCRRS we divided the approach into critical information, i.e. the minimum SSA needs of the CCRRS, and action-triggering information, i.e. the minimum SA needs of an organization or actor.
The data collection was performed during a search and rescue exercise held in Finland in 2009 and included both observation and questionnaires
The purpose of our research was to identify the factors that affect the formation of shared situation awareness in search and rescue operations
The response rate was only 25% and the responses were not as specific as we expectedThe definition of the critical information elements was especially challenging for the human agents
The information requirements of actors can be identified by specifying the critical information needs. This supports the formation of SA and clarifies the information sharing processes. The critical information can later be used in the development of the COP of the CCRRS.Results can be used in the systematic development of SSA in SAR operations. Based on the results of this study we suggest that these methods have the potential for the further testing and development.
The exercise was based on a scenario where a passenger airplane crashlanded in the sea close to the shoreline.The exercise is planned and carried out annually by the same group of organizations but with a changing scenario.
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