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WelTel is a secure, web-based, communication platform that uses SMS for maximum reach and voice or video outreach when appropriate for integrated virtual care & patient engagement.

How well are you monitoring your patients?

Fact: 28% patients that are in the high- category for COVID-19 around the world do not use smartphones.

Weltel's Digital Outreach philosophy is "text message first" which ensures access to more than 99% of all patients.

SMS-based communication ensures no-one is left behind.

Supported Use Cases

Triage COVID-19 patients

WelTel helps you triage, monitor, and support COVID-19 patients (cases and contacts) in real time via automated text messages, phone and/or video. Keep them safely monitored during home isolation or quarantine.

Related CM functions

Monitor COVID-19 patients

WelTel helps you triage, monitor, and support COVID-19 patients (cases and contacts) in real time via automated text messages, phone and/or video.
Keep them safely monitored during home isolation or quarantine.

Related CM functions

Support COVID-19 patients

Improve Patient Safety

Patients sent home on isolation or symptom monitoring get the support they need, and prevent transmission to others.

Related CM functions

Addressed hazards
Innovation stage
Readiness
Crisis Cycle Phase
Crisis size
Illustrations
Solution references

SOR-ReDur-2020-05-12

VANCOUVER -- UBC researchers are working on ways to better connect and understand people who have to cut themselves off from the world because of the COVID-19 outbreak.

Since the novel coronavirus first started to spread, quarantines have been used to help minimize the possibility of infection. To better help those forced into self-isolation, there will soon be an app for that.

Using the program WelTel, people with symptoms can share concerns and ask questions to health care professionals and receive automated messages with helpful resources.

External reference
https://bc.ctvnews.ca/here-s-how-technology-is-helping-researchers-and-health-o…
Solution Overview
https://www.weltelhealth.com/Technology#highlights
eu Portfolio of Solutions web site has been initially developed in the scope of DRIVER+ project. Today, the service is managed by AIT Austrian Institute of Technology GmbH., for the benefit of the European Crisis Management. PoS is endorsed and supported by the Disaster Competence Network Austria (DCNA) as well as by the STAMINA and TeamAware H2020 projects.