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Health Check allows travelers to report on their symptoms through automated calls with an Interactive Voice Response (IVR) system. Health agencies can then periodically and automatically monitor the symptoms and wellbeing of at-risk individuals.

Monitor health and send reminders by mobile phone

Empower patients or staff to self-monitor their health over a mobile phone. Health Check helps you to know which users are most important to follow-up with, and assists those needing help to better access care. Define the signs and symptoms you want to track, set-up, monitoring intervals, upload audio files and text, and then select to use IVR or chatbots. Health Check visualizes and operationalizes your data with a dashboard to quickly investigate detected cases, pursue those not responding, and review overall trends.

Supported Use Cases

Monitor health by mobile phone

Empower patients or staff to self-monitor their health over a mobile phone. Health Check helps you to know which users are most important to follow-up with, and assists those needing help to better access care. Define the signs and symptoms you want to track, set-up, monitoring intervals, upload audio files and text, and then select to use IVR or chatbots. Health Check visualizes and operationalizes your data with a dashboard to quickly investigate detected cases, pursue those not responding, and review overall trends.

Related CM functions

Send reminders by mobile phone

Empower patients or staff to self-monitor their health over a mobile phone. Health Check helps you to know which users are most important to follow-up with, and assists those needing help to better access care. Define the signs and symptoms you want to track, set-up, monitoring intervals, upload audio files and text, and then select to use IVR or chatbots. Health Check visualizes and operationalizes your data with a dashboard to quickly investigate detected cases, pursue those not responding, and review overall trends.

Related CM functions

Addressed hazards
Innovation stage
Readiness
Crisis Cycle Phase
Crisis size
Illustrations
Solution references

SOR-ReDur-2020-05-06

The Check and Report Ebola (CARE) Hotline, a novel approach to monitoring, was designed to allow travelers to report their health status daily to an interactive voice recognition system (IVR). After a rapid and agile development strategy, the IVR solution was piloted with Centers for Disease Control and Prevention (CDC) federal employees who returned from deployments to countries with Ebola outbreaks.

External reference
https://instedd.org/technologies/health-check/

SOR-ReDur-2020-05-06

Identifying, tracing, and following up with contacts of potential / confirmed cases during an outbreak is a critical need. Monitoring of potentially at- contacts is performed by healthcare workers via paper forms or basic digital forms like ODK, which delays analysis and requires time to process, analyze and develop reports. These manual follow-up and processing tasks lead to less effective teams of healthcare workers during an outbreak, and acts like a tax during the critical period of initial investigation and response. HealthCheck is helping the Ugandan Ministry of Health to tackle this issue.

External reference
https://instedd.org/technologies/health-check/
Installation guide
https://github.com/instedd/active-monitoring
eu Portfolio of Solutions web site has been initially developed in the scope of DRIVER+ project. Today, the service is managed by AIT Austrian Institute of Technology GmbH., for the benefit of the European Crisis Management. PoS is endorsed and supported by the Disaster Competence Network Austria (DCNA) as well as by the STAMINA and TeamAware H2020 projects.