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Mobile surveys by text, voice or web

Surveda allows for the collection of survey data from populations via mobile phone by text message, voice call, mobile web and more. Surveda can reach people across different mobile usage styles, languages, demographics and makes it possible to get country representative info at a scale of millions. Additionally, target your survey to collect data among specific age or gender groupings. Surveda allows for the same survey to go out in multiple different ways with all results being aggregated on one data dashboard. 

Supported Use Cases

Ask questions in any language

Use text from any language or dialect and upload your audio files for use in the survey.

Related CM functions

Surveda workflow

Survey across multiple modes

The same survey can be sent out by SMS, IVR mobile web and more, depending use pattern of the target population.

Related CM functions

Maximize response rates

Evaluate performance of surveys and quickly test research hypotheses to determine best approaches to achieving target response rates.

Related CM functions

Innovation stage
Readiness
Crisis Cycle Phase
Crisis size
Illustrations
Solution references

SOR-ReDur-2020-05-07

The NCD Mobile Phone survey, part of Bloomberg Philanthropies Data for Health Initiative, allows researchers to survey NCDs through different channels, languages and modes; i.e. interactive voice response (IVR), short message service (SMS), mobile web, and more. The survey tool, “Surveda”, is open-source and founded by the consortium running the survey (CDC, CDC Foundation, RTI International and InSTEDD). This first-of-its-kind multi-country, multi-modal mobile phone survey will provide timely data on NCDs and factors, which can be used as a guide for public policy.

External reference
https://instedd.org/blog/an-innovative-approach-to-understanding-the-global-thr…

SOR-ReDur-2020-05-07

Faced with information collection challenges in DRC and Somalia, WFP’s mobile Vulnerability Analysis and Mapping (mVAM) team worked with InSTEDD open source mobile and voice technologies to improve timely data collection, regarding food supply and access. The tools were utilized to communicate with the displaced population facing the food scarcity situation. Using these tools and support from the InSTEDD platform team, mVAM rapidly created voice-based surveys and automated information hotlines that informed and allowed for feedback, regardless of literacy and language barriers of the end user. Through this work, the WFP mVAM team conducted surveys that are “quicker, cheaper” and “safer” than traditional tools.

External reference
https://instedd.org/technologies/surveda-mobile-surveys/
Installation guide
https://github.com/instedd/surveda

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eu Portfolio of Solutions web site has been initially developed in the scope of DRIVER+ project. Today, the service is managed by AIT Austrian Institute of Technology GmbH., for the benefit of the European Crisis Management. PoS is endorsed and supported by the Disaster Competence Network Austria (DCNA) as well as by the STAMINA and TeamAware H2020 projects.